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refund policy

Refund conditions:：

1.Refund conditions:

(1).Payment declined (2).Recharge account does not exist or other reasons lead to failure to recharge

2. Refund process:

If you use a credit card, PayPal will deposit the refund into your credit card. If you use a funding source other than a credit card, the refund will be deposited into your PayPal account balance. If you use both a credit card and other sources, the credit card payment portion will be deposited into the credit card, and the remaining portion will be deposited into your PayPal account balance. Please note that credit card refunds may take up to 30 days to appear on your bill, the specific time is subject to the bank's processing time.

3. Refund method All refunds require contacting our customer service team and stating the reason for the refund, such as purchase errors, duplicate orders, unprocessed orders, etc.

4. Contact information Company name: SEA WHALE TECHNOLOGY PTE.LTD.
Online customer service Tel(1): (+86)13296572464 Tel(2): (+65)91344990 Whatsapp : 6591344990 Service hours: 7*24小时 Email address: [email protected] Company address: 112 ROBINSON ROAD#03-01 SINGAPORE