Hey Travelers! With the 2026 Lantern Rite just around the corner and the debut of the long-awaited Columbina, we know your Primogem stash might be feeling a little light. Whether you are aiming for a new 5-star character or snagging that sleek new Neuvillette outfit, you don't have to pay full price in-game.
This guide will walk you through everything you need to know about topping up in Genshin Impact, from basics to advanced strategies.
▍Genshin Impact Top-Up Basics
Only Genesis Crystals (paid) are available for top-up, which convert 1:1 to Primogems (for Wishes, Resin, skins). Primogems can’t be bought directly.
Top-Up Products
- Standard Crystal Packs (60–6480 Crystals): Flexible for on-demand top-ups.
- Blessing of the Welkin Moon: Monthly subscription (300 upfront Crystals + 90 daily Primogems, total 3000) – best value for long-term players.
- Battle Pass: 980 Crystals to unlock; earn 4-star weapons/materials via daily/weekly tasks.
Server Compatibility (Critical!): Top-ups are server-specific; match your UID prefix: 1=Asia, 2=Americas, 3=Europe, 4=TW/HK/MO. Our platform supports all, just confirm your UID.
▍Official Top-Up vs. Third-Party: Pros & Cons
Official Top-Ups (HoYoverse/Codashop/Razer):
- Pros: 100% safe with no ban risk; instant delivery directly in-game or through trusted partners.
- Cons: Twice as expensive (e.g., 6480 Crystals for ~$100 USD); regional pricing varies, with Asia being the cheapest.
- Best for: Safety-first players who prioritize zero risk over savings.
Third-Party Top-Ups (e.g.,TOPUPlive):
- Pros: 20-60% cheaper (e.g., 6480 Crystals for just $68); faster customer support; flexible payments like crypto and PayPal; often include first-time buyer bonuses.
- Cons: Minor ban risk only if using shady sites (extremely rare on reputable ones).
- Best for: Budget-conscious whales looking to save hundreds of dollars.
Verdict: Third-party options win hands-down for value—just stick to UID-only sites like our top recommendations.
▍Genshin Impact Prices: Genesis Crystals Cost/Value Analysis
Official USD Pricing (Direct Conversion):
- 60 Genesis Crystals - $0.99
- 300 + 30 bonus - $4.99
- 980 + 110 bonus - $14.99
- 1980 + 260 bonus - $29.99
- 3280 + 600 bonus - $49.99
- 6480 + 1600 bonus - $99.99
Value Per Dollar Analysis:
- Best value: 6480 + 1600 bundle = ~80.8 crystals per dollar
- Worst value: 60 crystal purchase = 60 crystals per dollar
- Welkin Moon ($4.99 for 300 crystals + 90 primogems daily for 30 days) = ~5,400 total primogems worth - Highest value in game
▍Genshin Impact Top-Up Strategy: What to Buy & What to Skip
Priority Purchases (Best Value):
- Welkin Moon - Essential for regular players, incredible daily value
- Battle Pass (Gnostic Hymn) - If you reach level 50, excellent resource value
- First-time purchase bonuses (Double Genesis Crystals on initial bundles)
Consider Carefully:
- Genesis Crystal bundles (only during character/weapon must-have situations)
- Direct Primogem purchases (lowest value)
Skip Unless Whaling:
- Repeated crystal bundles after first-time bonus
- Small crystal packages for emergency wishes
▍How to Top Up in Genshin Impact?
Topping up in Genshin Impact is simple, but there are different ways to go about it.
Through the Official Store
- Log into your game.
- Open the Paimon Menu > select Shop > Crystal Top-Up.
- Choose the pack and complete the payment via your platform's system.
Third-Party Top-Up Services
- Visit the secure website (TOPUPlive.com).
- Select your server (Americas, Europe, Asia, etc.) and enter your Genshin UID.
- Choose the product (Genesis Crystals, Welkin Moon).
- Complete the payment.
- Follow the site's specific instructions. You may need to be online to accept a co-op invite from a top-up agent, or you might receive a redemption code.
6. 4 Best Genshin Impact Top-Up Center (Ranked)
When choosing a third-party site, prioritize safety, speed, and customer service.
1. TOPUPlive: Known for competitive discounts and a secure, user-friendly process. Often features live customer support to guide you through the top-up process, making it ideal for first-time users.
👇 Explore the safe and cheap Genshin top up options from TOPUPlive:
2. Codashop: A widely recognized and legitimate platform. Direct top-ups with no account sharing required. Slightly smaller discounts but high trust factor.
3. SEAGM: A long-standing digital marketplace with a good reputation. Offers multiple payment methods and occasional deals.
4. OffGamers: Similar to SEAGM, a reliable option with a variety of gaming currencies.
Disclaimer: Always check for the latest user reviews and site security (HTTPS) before purchasing.
For more information, please refer to this article:
Which Site Should I Use for Genshin Top Up: 4 Best Genshin Top Up Centers
▍Troubleshooting: What If Genshin Top-Up Isn't Working?
Most top-ups go smoothly, but if you encounter problems, here’s how to resolve them quickly:
Payment Declined
- Check card limits/international transactions
- Try alternative payment method
- Contact your bank
Crystals Not Received
- Restart game completely
- Check in-game mail (may take 5-15 minutes)
- Verify correct UID/server was entered
- Contact seller with transaction proof
Region/Location Errors
- Ensure account region matches purchase region
- VPNs may cause issues—disable during purchase
Platform-Specific Issues
- iOS/Android: Check payment method in platform store
- PC: Ensure you're logged into correct account
- PlayStation: Check PSN wallet funds
For more information, please refer to the article below:
Genshin Top Up Not Working: All Reasons and Fixes
▍Is There a Way to Get Free Genesis Crystals?
No, Genesis Crystals cannot be earned for free. They are a strictly premium currency. However, you can earn free Primogems through:
- Daily commissions (60 primogems/day)
- Event participation (major source of free primogems)
- Spiral Abyss clears (up to 600 primogems every 2 weeks)
- Version update compensation (600 primogems)
- Bug fix compensation (variable)
- HoYoLAB daily check-in (60 primogems monthly)
- New area exploration chests
- Warning: Avoid "free crystal" generators/scams—these compromise accounts.
▍Frequently Asked Questions (FAQ)
1. How do I top up in Genshin Impact using TOPUPlive?
Visit the TOPUPlive website, select Genshin Impact, and choose your desired top-up. After completing the payment, the top-up will be delivered to your account.
2. How long does it take for my top-up to appear?
Most top-up transactions are completed within minutes. If you experience any delays, you can contact TOPUPlive’s customer support for assistance.
3. Can I get extra rewards for topping up?
Yes! TOPUPlive often runs promotions where you can get extra bonuses, including additional Primogems or special in-game items.
4. Is third-party Genshin top-up safe?
A: Yes—if you use an authorized platform like ours. We use official delivery channels, have a 100% no-ban guarantee, and are trusted by 100k+ Genshin players worldwide.
5. How long does delivery take?
1–3 minutes on average. 99% of orders are delivered instantly; rare delays (during server maintenance) take up to 24 hours—we’ll notify you via email if this happens.
6. Can I use WeChat/Alipay to top up Genshin global servers?
Yes! Official channels don’t support WeChat/Alipay for global servers, but our platform does—just select your server and choose WeChat/Alipay as the payment method.
7. Do you support mobile (iOS/Android) and PC accounts?
Yes—Genshin accounts are cross-platform, so top-ups via our site work for iOS, Android, and PC accounts (just confirm your UID).
8. What if I don’t receive my Crystals?
Contact our 24/7 live support with your order number—we’ll investigate and either re-deliver the Crystals or issue a full refund within 1 hour.
▍Conclusion
Top-up services are an excellent way to enhance your Genshin Impact experience, whether you're aiming to get new characters, weapons, or just enjoy the game without limitations. By using trusted third-party platforms like TOPUPlive, you can enjoy significant discounts, fast processing, and secure transactions. Remember to time your top-ups around events and take advantage of available bonuses to get the most value for your money.
