Contact
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Proxy Recharge instructions:
The top-up required to log in your game to make the purchase
1. Whiteout Survival bound account(Google/Facebook)
2. Screenshot and the name of the package you want to purchase
Important Note: After the payment is successful, you need to cooperate with customer service to provide a Google or Facebook verification code. Please pay attention to the real-time message guidance of the customer service
Procedures
- 1.Place your order and complete the payment.
- 2.Please contact the customer service and provide your account information (Google/Facebook Login) after the payment for us to log in and complete the top-up. Please do not log in to the game during this process.
- 3.Provide a screenshot of the pack to Customer Service like this. We will purchase/top up the items in the game based on the product you ordered.
- 4.After we complete the purchase/top-up, we will log out of your account and clear the login history.
- 5.You will receive a notification once the top-up is complete, and you can then log in to the game to verify the transaction.
Recharge Result
If you purchased the item "99.99 Standard packs", it is worth any 99.99 pack in the game.
For example, you can talk with customer service, and send them the related screenshots of the pack to decide which 99.99 pack to top-up for.
The same applies to other price packages
The following picture shows some of the 99.99 gift packs in the game
How to Obtain the In-Game bound account (Google/Facebook) + Package Name?
1. In-game Bound account(Google/Facebook)
Log in to the game -> Click the "Gear Icon" on the upper right corner -> Select "Account" -> Link your game account with Google/Facebook.
2. Select Package:
Log in to the game and provide the name of the package you want to buy in the game, and we will purchase the package for you.
Example: If you want to buy the package shown in the picture below, please enter "Mythic Mark of Valor Pack" when you submit the information. And remember to provide a corresponding screenshot of the pack.
About Whiteout Survival
Whiteout Survival is a survival strategy game to center on a glacial apocalypse theme. Fascinating mechanics and intricate details await you to explore!
The catastrophic decline in global temperatures has wreaked havoc on human society. Those who have made it out of their crumbling homes are now faced with a new set of challenges: vicious blizzards, ferocious beasts, and opportunistic bandits looking to prey on their despair.
About Whiteout Survival Frost Star
Frost Star is the universal currency of the Tundra in Whiteout Survival. It is equivalent in value to cash and can be used to buy gems or gift packs. You can buy anything in the in-game store with Frost Star.
How to top up Whiteout Survival Frost Star?
- Enter your Whiteout Survival Player ID.
- Select the Frost Star denominations you would like to top up.
- Check out and select your payment method.
- Once payment is made, the Frost Star you purchased will be credited to your account shortly.
How to Find Whiteout Survival Player ID?
- Use your account to login to the game.
- Tap the "Avatar" in the Upper Left Corner.
- Whiteout Survival Player ID will be displayed.