About Shopee Cash e-Voucher (VN)
Shopee is the leading eCommerce platform in Southeast Asia and Taiwan. Shopee connects Consumers, Retailers and Businesses in Asia and other economically robust markets, allowing all types of users to buy and sell anywhere and anytime. Shopee is the leading e-commerce platform in Southeast Asia & Taiwan. Shopee connects shoppers, brands and sellers across Asia and other fast-growing markets, empowering anyone to buy and sell anywhere and at any time.
Terms & Conditions
- The promotional code applies to all products posted for sale on the Shopee application, except for phone sim products, scratch cards and e-vouchers, milk for children under 2 years old, and orders shipped by the seller themselves. Promotion code cannot be converted to cash.
- Promo code is applied in conjunction with other Shopee promotions. Delivery and shipping regulations will apply according to general regulations issued by Shopee. Each promotional code can only be used 01 (one) time during the program.
- The promotional code will not be reissued in case the related order is cancelled or refunded according to Shopee's policy. Each promotional code can only be applied on 01 (one) order payment.
- Applicable to orders made on the Shopee application. The promotional code is not refundable if the order payment value is less than the code value.
- Shopee code return policy. Electronic vouchers are no longer valid upon expiration. Not renewable for any reason. Electronic vouchers are non-refundable, non-transferable, non-exchangeable for cash and cannot be combined to
How to redeem Shopee Cash e-Voucher (VN) via Website
- Visit the official Shopee page: https://shopee.vn/
- Log in to your account.
- Go to the "Me" section of the account.
- Select "My Vouchers" option in the menu
- Under the "All" tab, select "Input Promo Code".
- Copy-paste the gift card code and click on "Apply".
- Once the gift card has been successfully added to "My Vouchers", apply the voucher during checkout.
How to redeem Shopee Cash e-Voucher (VN) via App
First you must download the Shopee application from the App Store (IOS) or Google play (Android)
- Login to Shopee app.
- Go to the "Me" section of the account.
- Select "My Vouchers" option in the menu.
- Under the "All" tab, select "Input Promo Code".
- Copy-paste the gift card code and click on "Apply".
- Once the gift card has been successfully added to "My Vouchers", apply the voucher during checkout.
Q1: What is the Shopee Cash e-Voucher (VN)?
The Shopee Cash e-Voucher (VN) is a digital promotional voucher worth VND 200,000 that can be applied toward purchases on the Shopee Vietnam platform (shopee.vn). It functions as a discount code redeemable directly within the Shopee app or website.
Q2: Who can use this voucher?
This voucher is valid exclusively for users with a Vietnam-registered Shopee account. It cannot be used on Shopee accounts from other countries or regions. Please ensure your account is registered to Vietnam before purchasing.
Q3: How do I redeem the Shopee Cash e-Voucher via the Shopee app?
Follow these steps:
1. Log in to the Shopee app.
2. Go to the "Me" section and select "My Vouchers".
3. Under the "All" tab, tap "Input Promo Code".
4. Paste the voucher code and tap "Apply".
5. The voucher will be saved to "My Vouchers" and can be applied at checkout.
Q4: How do I redeem the voucher on the Shopee website?
1. Visit shopee.vn and log in to your account.
2. Go to the "Me" section and select "My Vouchers".
3. Under the "All" tab, click "Input Promo Code".
4. Paste the code and click "Apply".
5. Use the voucher during checkout on your next eligible order.
Q5: Which products can I use this voucher on?
The voucher applies to most products on the Shopee app. It cannot be used for phone SIM products, scratch cards, other e-vouchers, milk for children under 2 years old, or orders with seller-arranged shipping. Please review Shopee's current terms at checkout for the latest eligible categories.
Q6: Can I use this voucher more than once?
No. Each Shopee Cash e-Voucher code can only be used once and applied to a single order. Once redeemed, it cannot be reused, transferred, or split across multiple orders.
Q7: How will I receive my voucher code after purchase?
After completing your payment on TOPUPLive, the voucher code will be delivered digitally and instantly. You can then copy and paste it directly into the Shopee app or website to redeem it.
Q8: Is the voucher refundable if I change my mind?
No. All Shopee Cash e-Voucher (VN) purchases are non-refundable and non-returnable. Electronic vouchers also cannot be exchanged for cash or transferred to another account, so please confirm your purchase before proceeding.
Q9: What happens if my order value is less than VND 200,000?
If your order total is less than the voucher's value, the remaining balance will not be refunded or carried over. The voucher is non-refundable for the unused portion, so it's best applied to an order that meets or exceeds the voucher amount.
Q10: What if my voucher code doesn't work or expires before I can use it?
Electronic vouchers become invalid after their expiry date and cannot be renewed. If your code is not working and has not yet expired, please contact TOPUPLive support immediately via Live Chat, WhatsApp, or email at [email protected] with your order details so we can investigate.
