What is Once Human?
Once Human is a multiplayer open-world survival game set in a strange, post-apocalyptic future developed by Starry Studio and published by NetEase Games. Available on PC, mobile, PS5, and Xbox with full cross-play and cross-progression, the game sees players uniting with friends to fight monstrous Deviation enemies, uncover secret plots, compete for resources, and build their own territory. Once, you were merely human — now, you have the power to remake the world.
What is the difference between this login top-up page and the Once Human direct top-up page?
This is an important distinction for Once Human players on TOPUPLive. This page (once-human-topup) is a Login Top-Up service — TOPUPLive's customer service team logs in to your Once Human account and purchases a specific in-game pack on your behalf. The separate Once Human page (once-human) is a direct top-up using only your User ID, Region, and Server with no account login required, and delivers Crystgin packs directly and automatically. Choose this Once Human login top-up page when you want to purchase a specific in-game pack that may not be available through the direct channel, or when you want to buy passes and bundles at a discounted rate. Choose the direct top-up page for a simple, password-free Crystgin recharge.
What products are available through this login top-up service?
TOPUPLive offers seven products via login top-up at up to 16% off: Any $4.99 Pack ($4.41, 12% off) / Any $9.99 Pack ($8.46, 16% off) / Any $19.99 Pack ($16.92, 16% off) / Any $24.99 Pack ($21.16, 16% off) / Any $49.99 Pack ($42.32, 16% off) / Any $99.99 Pack ($84.64, 16% off) / Meta Pass 30 Days ($4.41, 12% off). Packs from $9.99 to $99.99 all carry the maximum 16% discount.
Which login methods are supported?
Three login methods are supported: Google, Facebook, and NetEase Account. Please ensure your Once Human account is bound to one of these before placing your order. After payment, if you are using Google or Facebook, you will need to provide a verification code to customer service in real time. Please stay available and respond immediately when prompted.
What information do I need to prepare before purchasing?
Please have all seven of the following ready before placing your order:
1. Login method (Google / Facebook / NetEase Account)
2. Region
3. Server
4. Login account (email or account ID)
5. Password
6. Character Digital ID
7. Screenshot and the exact name of the pack you wish to purchase
Providing all information accurately upfront ensures your order is processed as quickly as possible.
How do I find my Once Human Character Digital ID, Region, and Server?
Follow these steps in the game:
1. Log in to your Once Human account.
2. On the main screen, your UID (Character Digital ID), Region, and Server will all be displayed.
Note the exact Server format — examples include PVE01-00023, Novice_S-00138, Manibus-X0095, E_Call-X0058, W_Winter-X0098, PVP01-00001, P_Clash-X0069. Enter your server name exactly as it appears in-game.
What happens step by step after I complete payment?
Here is the full process:
1. You place your order and complete payment on TOPUPLive.
2. You provide your login credentials, Region, Server, Character Digital ID, and pack screenshot to customer service.
3. Customer service prompts you for a Google or Facebook verification code if required — provide it immediately.
4. The team logs in to your Once Human account and purchases the selected pack in-game.
5. Once complete, the team logs out and clears all login history.
6. You receive a completion notification and can log in to verify your items.
Should I log in to the game while the top-up is being processed?
No. Please do not log in to Once Human while the top-up is in progress. Simultaneous logins can trigger additional security prompts or cause conflicts that interrupt the purchase process. Once the top-up is confirmed complete, immediately change your account password as a security measure.
What is the Meta Pass and is it worth purchasing via login top-up?
The Meta Pass (30 Days) is a monthly premium membership pass in Once Human that provides daily Crystgin rewards, exclusive cosmetic bonuses, and other recurring in-game benefits over a 30-day period. At $4.41 (12% off the standard $4.99), it is one of the best value monthly purchases for regular Once Human players. The login top-up method lets you purchase it at a discount compared to buying directly in-game, making it a practical choice for dedicated players who subscribe regularly.
